Yale Sterling Library

How we work

One workflow at a time, from scoping to a system your own team runs. The same senior engineers from the first conversation to hand-over.

No gap between the advice and the system

Most AI consulting ends with a recommendation and a handoff. Ours does not. The people who work out what to build are the people who build it, so the reasoning behind every decision survives into the running system.

The same judgment, start to finish

The engineers in the scoping conversations are the engineers on the build. Nothing is translated through a deck or a ticket queue, and nothing gets lost on the way.

Engineered, then measured

Production standards from the first prototype: evaluation, cost, latency, access control, and the failure modes that only show up under real load. We measure quality and cost at every step, so you know what the system does and what it costs to run.

Deep in the stack

PhD-level engineering across agent frameworks, retrieval, evaluation, infrastructure, and security. We build the systems we recommend, so we know the trade-offs before they reach you.

Built Through Technology Change

Two decades guiding companies through technology transitions, from mobile and cloud to applied AI. We know what survives the jump from prototype to a system a team relies on.

Four phases, one team

From the first conversation to a system your own team runs. The same people throughout.

01
2-3 weeks

Scope

We work with your leadership and the people who do the work today to pick the workflow worth building first. How often it runs, what it costs you now, whether we can reach the data, who will own it. Output: a written recommendation and a price. Sometimes the recommendation is not to build it.

Key Deliverables:

Written recommendation
Data access confirmed
Named owner
Price to build
02
2-4 weeks

Prototype

Before committing to the full build, we prove the hard part. A working prototype on your real data, built with production patterns from the start, so integration and security risks surface early and the assumptions behind the business case are tested rather than assumed.

Key Deliverables:

Working prototype on real data
Integration plan
Evaluation harness
03
8-12 weeks

Build to production

We build the system into your stack, data, and processes, in your own cloud, with scale, security, and observability designed in. Our engineers work alongside your team, set up delivery pipelines and evaluation, and establish the patterns that keep the system healthy once it is live.

Key Deliverables:

Production system
Eval & monitoring
DevOps pipeline
Security review
04
Monthly

Run and expand

We keep the system current as models, data, and policies change, report results monthly, and train your operators, engineers, and leadership to own it. When it is steady, we scope the next workflow, using what was built for the first.

Key Deliverables:

Monthly results report
Team training
Runbooks & ops model
Next workflow scoped

AI at every layer of the business

Process, product, and operations — we look at where applied AI gives real leverage across all three, not just one.

Business Process

AI built into the way your business actually runs — automating repetitive judgment work, augmenting analyst and operator workflows, and instrumenting decisions that used to live in someone's head.

Process automationDecision supportDocument & data extractionOperator copilots

Product Features

AI-native capabilities that solve real business problems for your customers. NLP, retrieval, computer vision, predictive intelligence — built into the core product, not bolted on.

Retrieval & RAGNatural language understandingComputer visionPredictive analytics

Development & Operations

AI inside the engine room. We use AI to accelerate the build itself, and we build the eval, observability, and cost-control infrastructure that keeps production AI healthy.

AI-accelerated codingEvaluation harnessesObservability for agentsCost & latency optimization

See it in action

Work built this way — deployed, running, in use at clients, some of it for years.

Riviera Partners

A production ML system for one of the world’s top executive search firms. Several years in production.

View case study

Motte

A purpose-built ATS + CRM with vector candidate research and bespoke pipeline tooling for executive search.

View case study

TalentJet

AI-powered interview intelligence. Video analysis, NLP scoring, structured assessments — built to replace gut feel with data.

View case study

Start with one workflow

Tell us the one you have in mind. You’ll be talking to the engineers who would scope it and build it.